Privacy Policy

Regulate Rx LLC (“Regulate Rx,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and who we share it with when you visit regulaterx.com, contact us, or become a patient.

Information we collect

Information you give us directly

• Name, mobile phone number, and email address
• Mailing address
• Appointment requests and scheduling preferences
• Health and medical information you provide as part of your care, including intake forms, health history, and treatment goals
• Payment information, processed by our payment provider (we do not store full card numbers)

Information collected automatically when you visit our website

• IP address, browser type, and device information
• Pages visited and time spent on the site
• Cookies and similar technologies used to operate and improve the site

How we use your information

• Provide medical and wellness services to you
• Schedule, confirm, and remind you about appointments
• Respond to your questions and requests, including by text message
• Send you information about your care and our services
• Process payments and maintain business records
• Comply with legal, regulatory, and professional obligations
• Operate, secure, and improve our website

How we share your information

We share personal information only as follows:

• Service providers who help us operate our practice — scheduling and electronic health record systems, payment processors, telecommunications and messaging providers, and website hosting — and who are contractually required to protect your information.
• Healthcare providers and pharmacies involved in your care, when needed to provide treatment.
• Legal and regulatory disclosures when required by law, subpoena, court order, or to protect the rights, safety, or property of Regulate Rx, our patients, or others.
• Business transfers in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information.

SMS consent is not shared with third parties or affiliates. Your consent to receive text messages from Regulate Rx, and the mobile number you provide for that purpose, are used only by Regulate Rx to communicate with you. They are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.

Text messaging

If you text us at 816.888.3745, we may reply by text and send you appointment confirmations, appointment reminders, and answers to your questions. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. See our SMS Terms & Conditions for full details.

Protected health information

Health information you provide as part of your care may be protected health information under the Health Insurance Portability and Accountability Act (HIPAA). We handle that information in accordance with applicable law and our Notice of Privacy Practices, which is available at our office and on request.

Your choices

• Text messages: reply STOP to any message to stop receiving texts.
• Email: use the unsubscribe link in any marketing email.
• Access and correction: contact us to review, update, or request deletion of the personal information we hold about you, subject to our legal and medical recordkeeping obligations.
• Cookies: most browsers let you refuse or delete cookies. Some site features may not work if you do.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version.

Contact us

Regulate Rx LLC
840 NW Blue Parkway, Suite 104
Lee's Summit, MO 64086
Phone: 816.888.3745
Email: support@regulaterx.com